JBR Luxe Seaviews Apartment with Pool & Gym

SA

Salma

7,0

Vereinigte Arabische Emirate · 2026-08-04

Gefallen: مكان حيوي

Nicht gefallen: فضلا توفير باركنات حسب عدد افراد

ZA

Zainab

1,0

Großbritannien · 2026-07-28

Gefallen: The location is very good. The staff that work within the building are excellent.

Nicht gefallen: I would strongly advise anyone considering this property to think very carefully before booking. We booked this apartment nearly two months in advance for our stay from 28 July to 10 August, with one of the main reasons being the swimming pool, as we were travelling with our three children. Unfortunately, after one week of our holiday, on 3 August, the swimming pool suddenly closed. When I contacted the host for an explanation, I was simply told they did not know when it would reopen. I asked if they could arrange access to an alternative swimming pool, but the only option offered was to use the beach, which is not an equivalent replacement for my family. We contacted both the host and Booking.com multiple times to try to resolve the issue. Booking.com initially offered to shorten our stay and refund the remaining nights, but the refund was nowhere near enough to cover the cost of finding alternative accommodation in Dubai at such short notice. We therefore declined and continued trying to reach a reasonable solution, even suggesting that the host pay for us to use a nearby hotel's swimming pool while theirs remained closed. I even visited the management company of the building for a explanation who explained why they had to close the pool, they informed me that they had let the host know prior that the pool would be closing without a date when it would reopen. They even told me to contact the local authorities if the host did not offer me alternatives. I have all of this recorded as evidence. While these discussions were still ongoing, cleaners suddenly arrived at the apartment and told us to leave because it had already been rented to someone else. When I checked my Booking.com account, I was shocked to discover that my booking had been changed to end early without my knowledge or consent. My wife, our three children, and I were left without accommodation in a foreign country, despite having a confirmed booking until 10 August.

SH

Shalini

8,0

Indien · 2026-07-05

Gefallen: The property was beautiful and as described. Location is great to enjoy the JBR stroll. Good variety restaurants nearby.

Nicht gefallen: The maintaince and upkeep can be better. There was negligence however once escalated the team took cognisance of the same.

LI

Liaqat

10,0

Großbritannien · 2026-06-24

Gefallen: Location, cleanliness, also every time we had any issues or teething problems they were only be a WhatsApp message away and with hours things were resolved as well as within minutes queries were answered!

Nicht gefallen: Nothing was any major issue as all the small issues were resolved without any questions!

FA

Fatema

3,0

Vereinigte Arabische Emirate · 2026-05-23

Gefallen: Das Personal und die Lage

Nicht gefallen: Kein Shattaf in der Toilette und Haustiergeruch

AS

Asiya

10,0

Vereinigte Arabische Emirate · 2026-04-10

Gefallen: Die Lage ist hervorragend.

Nicht gefallen: Die Zimmer müssten noch etwas aufgeräumt werden und die Schlüssel fehlen.

SH

Shaikha

5,0

Vereinigte Arabische Emirate · 2026-04-10

Gefallen: Lage, Wohnungsgröße und Zimmer

Nicht gefallen: Lieferzeiten wurden nicht eingehalten; einige Zimmer waren nicht saüber; mangelnde Aufmerksamkeit für Saüberkeit.

TR

Trisha

10,0

Großbritannien · 2026-04-03

Gefallen: We loved everything about it

TA

Tanja

10,0

Deutschland · 2026-03-30

Gefallen: Our stay was absolutely exceptional. The apartment is beautifully designed, spotless, and even better than in the photos. The location is perfect, with everything you need nearby, and the views are truly stunning. We felt at home from the very first moment. The host was incredibly kind, professional, and always available to help. Everything was organized perfectly, which made our stay completely stress-free. We would definitely choose this place again and highly recommend it to anyone visiting Dubai. 😊 Thank you again for everything!

HE

Helmi

8,0

Vereinigte Arabische Emirate · 2026-03-29

Gefallen: The view